by Birdeye
Birdeye
A reputation service that collects your reviews from across the web, alerts you to new ones, and drafts replies.
Nobody has checked this listing against the vendor on a given date. What it says about the tool is believed accurate and describes what the tool is sold to do, but no price, feature or policy below has been confirmed by an editor. Anything marked not checked is exactly that. What we have and have not checked.
What it is good at
Stands out for
- Covers many review sites, not only Google.
- Asks your customers for reviews as well as handling the ones you get.
Where it falls down
- Quote-only pricing, so you cannot compare the cost without a sales conversation.
- Sold on annual contracts more often than not.
- Automated review replies are the thing to be most careful about turning on unsupervised.
Jobs it is a candidate for
- Reply to my online reviewsBuilt for this
Pulls reviews from many sites into one place and drafts a reply for you to approve.
- Reply to customer messages when I'm not thereDoes this well
Also handles inbound messages from the same places, which suits businesses whose enquiries arrive there.
The details, and where they came from
- How is it priced?
- Price on application onlyVendor saysSource
- Cheapest way to do the job for real, per month
- Not establishedNot checkedNo source recorded · No entry price has been established for this listing. Check the vendor's own pricing page.
- Is there a free tier good enough to try it?
- NoVendor saysSource
- Does it train on what you put in?
- We do not knowNot checkedNo source recorded
- Where is your data held?
- We do not knowNot checkedNo source recorded
- Can you get your data back out?
- We do not knowNot checkedNo source recorded
- Can you speak to a person if it goes wrong?
- We do not knowNot checkedNo source recorded
Prices and policies change, and an unchecked row is a row nobody has opened recently. Confirm anything that matters on the vendor’s own site before you pay.
Our assessment
We have not reviewed Birdeye. It is listed because it is a genuine candidate for the jobs above, not because anyone here has judged it.
Is something here wrong? If you work for Birdeye and we have described your product incorrectly, or if you are a customer and our listing does not match your experience, tell us. Corrections are made on their merits and are not for sale.