by Tidio
Tidio
Website chat with an assistant that answers common questions and passes the rest to you, aimed at small shops and service businesses.
Nobody has checked this listing against the vendor on a given date. What it says about the tool is believed accurate and describes what the tool is sold to do, but no price, feature or policy below has been confirmed by an editor. Anything marked not checked is exactly that. What we have and have not checked.
What it is good at
Stands out for
- You can have it on your website and answering the common questions the same afternoon.
- A free tier that is genuinely usable while you work out whether it helps.
Where it falls down
- Conversation allowances on the cheaper plans are easy to exceed in a busy month.
- Less control over what it will and will not say than the enterprise options.
Jobs it is a candidate for
- Reply to customer messages when I'm not thereBuilt for this
The small-business version of this job: quick to install, answers the obvious questions, hands over the rest.
The details, and where they came from
- How is it priced?
- Free tier, then paid plansVendor saysSource
- Cheapest way to do the job for real, per month
- Not establishedNot checkedNo source recorded · No entry price has been established for this listing. Check the vendor's own pricing page.
- Is there a free tier good enough to try it?
- YesVendor saysSource
- Does it train on what you put in?
- We do not knowNot checkedNo source recorded
- Where is your data held?
- We do not knowNot checkedNo source recorded
- Can you get your data back out?
- We do not knowNot checkedNo source recorded
- Can you speak to a person if it goes wrong?
- We do not knowNot checkedNo source recorded
Prices and policies change, and an unchecked row is a row nobody has opened recently. Confirm anything that matters on the vendor’s own site before you pay.
Our assessment
We have not reviewed Tidio. It is listed because it is a genuine candidate for the jobs above, not because anyone here has judged it.
Is something here wrong? If you work for Tidio and we have described your product incorrectly, or if you are a customer and our listing does not match your experience, tell us. Corrections are made on their merits and are not for sale.