Chase the people who haven't paid me
The work is done, the invoice is out, and it is forty days late. Chasing is awkward and you are bad at it because you are busy. This job is about it happening anyway, politely and on time.
What a good result looks like
Use this to judge a demo. A tool that cannot do these is not doing the job, whatever it is called.
- It knows what is actually outstanding, from your accounts, without you keeping a second list.
- Reminders escalate sensibly: gentle, then firm, then a phone call you make.
- It stops immediately when someone pays.
- You can exclude the customer you do not want chased by a robot.
What usually goes wrong
The things people find out after they have paid.
- A reminder sent to someone who has already paid damages a relationship you spent years building. Check how it reconciles payments.
- Debt collection is regulated in most places. Automated chasing that crosses a line is still your responsibility.
- It has to read your accounting system. That is a lot of access.
4 tools that do this
How this list is ordered — and why money is not one of the reasons
- 1. How squarely the tool does this job. A tool built for this job comes before one that can be made to do it. A tool that needs wiring up comes last.
- 2. How much we actually know about it. A tool we have used ourselves comes before one we have only researched, which comes before one only a reader has written in about, which comes before one nobody has assessed. A tool low on this list is not bad. It is unknown.
- 3. How technical you need to be. Where the first two signals tie, the one a non-technical person can set up alone comes first. This site is for people who are not going to write code.
- 4. How recently we checked the listing. A listing we checked last month is worth more to you than one we checked last year, so it breaks the remaining ties. Listings we have never checked come last.
Nothing commercial appears on that list, and nothing commercial is given to the code that orders it. How we make money, and how you can check.
Chaser
by ChaserA specialist: escalating sequences, per-customer exceptions, and it stops the moment someone pays.
Built for thisListed, not reviewedSome setting upQuickBooks Online
by IntuitAutomatic reminders tied to what is actually outstanding.
Does this wellListed, not reviewedSome setting upXero
by XeroSends reminders on overdue invoices and stops when they are paid, because it knows.
Does this wellListed, not reviewedSome setting upZapier
by ZapierYou can build a chaser out of it, but you are building it, and a dedicated tool will do it better.
Can, once set upListed, not reviewedSome setting upFree tier to try it
Reviews against this job
Nobody here has assessed any of these tools against this job yet. The listings above describe what each one is sold to do and how squarely it fits — which is real information — but none of it is a verdict, and this page does not pretend otherwise.
Used one of these for this job? Tell us what happened — reader reports are published as reader reports, in your words, clearly labelled.